ION Professional Cordless Water Flosser – White (WF-12CD020-1)

Product Benefits

Waterpik™ PRECISIONPULSE™ technology is proven to deliver an effective combination of water pressure and pulsations

Effective Plaque Removal: Removes up to 99.9% of plaque bacteria from treated areas that cause gingivitis, bleeding gums, cavities, and bad breath*

Healthier Gums: Clinically proven up to 2X as effective as string floss for removing bacterial plaque and improving gum health

Ideal for Implants: Clinically shown to be up to 2X as effective as string floss for improving gum health around implants utilizing the Plaque Seeker™ tip

Essential for Braces: Clinically shown to be up to 3X as effective for removing plaque around braces vs. brushing and string floss utilizing the Orthodontic tip

Great for people with implants, and those with crowns, bridges, and veneers

*Laboratory study, data on file

Product Features

• 7 flossing tips
• Tip storage case
• 360-degree rotating tip handle
• Advanced pressure control system with 10 settings
• Reservoir capacity of 90+ seconds
• On/Off water control on handle
• 1-minute timer with 30-second pacer
• Magnetic handle cradle
• Lithium-ion battery provides up to 4 weeks of use per charge
• Magnetic USB-A charging cable (rated 5.0V DC, 1.0A), charges from laptop, power bank, or wall adapter (wall adapter not included)
• Global voltage compatible
• Three-year limited warranty, see Owners Manual for details

Product Manuals

• Owners Manual : En/Es/Fr
• Quick Start Guide : En

Water Flosser Features Flow Rate per Minute 13 Ounces ( 384 ml ) Pulses per Minute 1300 Number of Pressure Settings 10 Included FlosserTips 7 Rotating Tip 360 Degree Water On/Off Switch on Handle On/Off Slider Magnetic Handle Yes Chrome Accents Yes Advanced Functions Timer/Pacer Yes Massage Mode No LED Function Indicator No LCD Display No Multiple User Profiles No SMARTADVANCE Mode No Reservoir Capacity 20 Ounces ( 591 ml ) Capacity in Seconds 90 Covered Yes Size and Weight Height (with Tip/Brush) 7.30 Inches ( 18.54 cm ) Max Width (Base) 5.90 Inches ( 14.99 cm ) Max Depth (Base) 5.70 Inches ( 14.48 cm ) Unit Weight 1.33 Lbs ( 0.603 kg ) Shipping Weight 2.36 Lbs ( 1.070 kg ) Warranty Limited Warranty 36 Months See Owners Manual for details Power Power Source Rechargeable Battery Voltage Global Voltage Compatible Battery Rechargeable Yes - Magnetic USB Charging System Replaceable Battery No Battery Type Lithium Ion LED Charging Indicator Yes Run Time (Weeks) up to 4 Weeks

Included With Unit

• DT-100E Waterpik™ Implant Denture Tip (1)
• JT-100E Waterpik™ Precision Tip (2)
• OD-100E Waterpik™ Orthodontic Tip (1)
• PP-100E Waterpik™ Pik Pocket™ Tip (1)
• PS-100E Waterpik™ Plaque Seeker™ Tip (1)
• TC-100E Waterpik™ Water Flosser Tongue Cleaner (1)
• Magnetic USB-A Charging Cable for ION Cordless Water Flosser (1)

Available For Unit

• TB-100E Waterpik™ Water Flosser Toothbrush Tip
• TS-100E Waterpik™ Water Flosser Tip Storage Case - with 6 Tips
• USB Wall Adapter for Cordless Water Flossers
• Reservoir Replacement for ION Professional Water Flosser (WF-12)

FAQs How do I clean my water flosser?

Clean your water flosser monthly for optimal performance:

• Outside, Tip, & Handle: Wipe the exterior with a soft cloth and non-abrasive cleanser. Remove the tip and soak it (and handle for countertop models) in a vinegar-water mix (1:2) for 5 minutes.
• Water Reservoir: Detach the reservoir. If it has a black valve, remove and clean it under warm water for 30-45 seconds. Place the reservoir in the dishwasher's top rack or hand-wash with warm soapy water. Air dry or skip heated drying. Reattach the valve (dome side up) if removed.
• Inside: Run a vinegar-water mix (1:2) through the flosser, followed by clean warm water.
• Replace tips every 3-6 months.

For additional details and an instructional video, see How to Clean a WATERPIK Water Flosser.

The flossing tip has broken off and is still in the handle, how do I remove it?

Method 1: Obtain a pointed, threaded metal screw. Insert the screw into the broken tip until wedged. Press tip eject button and remove the screw; the tip should come out with it.

Method 2: With water in the unit, point the tip/handle into sink. Press the tip eject button. Turn unit on with high pressure; the broken tip should dislodge.

Why is the water flosser pressure becoming weaker?

This issue is most commonly caused by: clogged tip, use of additives and lack of cleaning, or clogged reservoir vents (cordless handheld units).

Try the following:

• Change the flossing tip
• Clean the existing tip by soaking in solution of 50/50 vinegar and water and clear the tip with a sewing needle
• If additives are used in your unit OR the unit has never been cleaned, do a deep clean with a 50/50 solution of warm water and vinegar and run through unit

To clear the vents (cordless handheld units):

1. Detach the reservoir from the power handle
2. Locate the small vent holes. For most cordless handheld units, they are located on the top of the detached reservoir. For the Cordless Advanced model, they are located on the unit, near the reservoir water straw connection.
3. Carefully insert a needle into each hole to remove any blockage; use gentle pressure to avoid damage